Careers - THE CRAFT STORE TV - Excellent career opportunities for you!
Your Arts and Crafts specialists
Your Arts and Crafts specialists
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Careers at The Craft Store

We currently broadcast 24/7 Sky 673, Freesat 817, & Freeview 85 as well as streaming Live in HD though IPTV technology online at www.hochanda.com. Broadcasting live for 15 hours a day, we offer a huge variety of shows and products. Our website is fully transactional and our in-house call centre with Sales and Customer services is open from 6am to 11pm.

Launched in August 2015 we now have a 140 strong team across all departments. We outsource very little as we pride our self in Hochanda staff providing Hochanda services to the Hochanda consumer. This we feel is the best way to see the passion throughout and ensure it reaches the end user. We are very proud of the team we have who have come from all corners of the Direct Response, Shopping TV, and Retail industry. Hochanda allows our team to really spread their wings and stretch their imaginations to bring the best out of their skills and experience.

We are a fast growing business and are always on the lookout for exceptional talent. So you think you can be part of the Hochanda family, can work in the fast paced, pressured, Live TV environment? Are you bursting with motivation and energy and can bring something special to the table? ...if you answered yes to at least one of these questions please get in touch, we would love to hear from you.

Any roles we currently have available are listed below. If your ideal role isn’t listed send us your CV and a covering letter to [email protected].

We will keep your CV on file for 6 months.

Current Opportunities

Senior .NET Software Developer

Location: Hochanda Global Limited, Nene House, Nene Valley Business Park, Oundle, PE84HN

Position Type: Full time

Closing Date: 30th June

Description:

We require a Senior Developer to work within a small team of developers, primarily working on our custom CMS system being used to develop the next generation of our website. You will work closely with our Lead Developer, where your experience and in-depth knowledge of C# and object-oriented programming principles will be vital to the successful delivery of current and future projects. As Senior Developer, you will mentor less experienced members of the team, helping them to improve their skills and encourage good development methodologies whilst promoting a collaborative and friendly environment.

You will also be required to work closely with other departments within the business, liaising with key stakeholders to develop a complete understanding of business requirements.

Main duties include:

  • A minimum of 10 years commercial experience as a developer.
  • Very strong knowledge of C# and the .NET Framework.
  • Very strong knowledge of low-level ASP.NET.
  • Demonstrable understanding of Object-Oriented programming.
  • Proven knowledge of MS SQL Server, SQL language, creating database tables and writing stored procedures.
  • In-depth knowledge of JavaScript and jQuery.
  • Able to work proactively alone or as part of an established team, meeting tight deadlines.
  • Very strong attention to detail.
  • Previous experience of Agile methodologies.

Desired Skills:

  • Strong understanding of HTML, CSS, XML and JSON.
  • Working with and integrating payment system APIs such as PayPal.
  • Creating/consuming REST APIs and writing Web APIs using Microsoft technologies.
  • Mobile development using Microsoft Xamarin.
  • Database design.
  • Use of Microsoft Azure DevOps.

Please consider the following when making your application:

  • We reserve the right to close vacancies early in light of a large response
  • Ensure you have an up-to-date CV
  • We do not accept CV's sent through from Recruitment Agencies

The Craft Store is a TV Home Shopping channel, broadcasting on Freeview, Sky and Freesat, specialising in crafts, hobbies and arts. You will be working in our bright modern headquarters in Oundle, easily accessed from the A1.

Please attach your CV & cover letter in a word document.

Buying Assistant

Location: Hochanda Global Limited, Nene House, Nene Valley Business Park, Oundle, PE84HN

Position Type: Full time

Closing Date: 15th June 2021

Description:

If you are passionate about starting a career in buying within a fast-paced innovative environment, this is the perfect role for you. We are seeking well motivated candidates with excellent administration skills to be able to communicate at all levels.

You will need to be IT literate a strong team player and be proactive in managing your own time effectively.

Main duties include:

  • Provide accurate, timely and thorough buyer and supplier support across the whole spectrum of product administration.
  • Use numeracy (excel) and text (Word) PC skills to work with your buyer and supplier to input product data accurately, check and cross check data supplied in numerous and different formats and use your initiative to deliver and pool the information on offer to enable the best presentation of data in Hochanda’s set systems.
  • Use in-house reporting and get to learn in-depth knowledge of both internal processes and external supply partner’s process to maximise your workload time efficiencies.
  • Research and learn product information to check and monitor product information documents supplied via our supply partners and where needed improve and edit to be in line with Hochanda’s demanding levels of detail.
  • Ensure all data entry and product descriptions are accurate, spelt correctly, presented in the correct format and all numerical data is correct.
  • Pro-activity identifies smarter processes and procedures to improve efficiency for Hochanda and your role within the buying department.
  • As requested, attend supplier meetings, take the minutes and follow up and resolve any issues as directed by the Buyer and Supplier
  • Accurately process product set up – start to finish including taking full responsibility to deliver all the required information and data input
  • Ensure all product samples/photography are requested and followed up to ensure sample/imagery are availability in a timely manner
  • Carry out all other ad hoc duties as required

Desired Skills:

  • Strong analytical, process, planning and organisational skills
  • Able to react quickly to tasks and work under pressure while maintaining high standards in line with Company core values: - our team, our products, our suppliers, customers and our attitude
  • Shoulders responsibility and takes ownership
  • Excellent numeracy and grammatical skills with a keen eye for detail
  • Experienced in MS Office including Word and Excel
  • Strong administration skills with meticulous attention to detail
  • Positive attitude, self-motivated and team player
  • Be an effective communicator with excellent interpersonal skills
  • Be proactive and able to manage own time affectively
  • Have a positive attitude and a strong drive to achieve perfection

Please consider the following when making your application:

  • We reserve the right to close vacancies early in light of a large response
  • Ensure you have an up-to-date CV
  • We do not accept CV's sent through from Recruitment Agencies

Hochanda is a TV Home Shopping channel, broadcasting on Freeview, Sky and Freesat, specialising in crafts, hobbies and arts. You will be working in our bright modern headquarters in Oundle, easily accessed from the A1.

Please attach your CV & cover letter in a word document.

Returns and Warehouse Operative

Location: Hochanda Global Limited, Nene House, Nene Valley Business Park, Oundle, PE84HN

Position Type: Full time

Closing Date: 25th June 2021

Description:

Working with warehouse colleagues to ensure efficient, safe and accurate handling of stock and delivery of high-quality service to all customers and working closely with sales, warehouse and finance to ensure all aspects of returns are processed.

Main duties include:

  • Liaise with all departments to ensure timely and accurate collection/despatch of all returns.
  • To liaise with carriers and suppliers regarding the delivery/collection of returns.
  • Record all costs associated with supplier returns.
  • Verifies that merchandise returned from customer matches the original order SKU codes.
  • Keep accurate filing of all documentation and correspondence.
  • Assist Customer Services with admin support as required.
  • To carry out pick/pack duties as designated by the warehouse manager.
  • To help prioritise workloads within the warehouse.
  • Receive and process warehouse stock products.
  • Perform inventory controls and keep quality standards high for audits.
  • Keep a clean and safe working environment and optimise space utilisation.

Desired Skills:

  • Excellent communication skills.
  • Strong organisational and time management skills.
  • Computer literacy and a knowledge of Microsoft Office.
  • Ability to work well as part of a team and on your own initiative.
  • Quick thinker, with the ability to multitask and prioritise work.
  • Experience of dealing with warehouse, sales or suppliers is a benefit.
  • Experience of working in a warehouse environment.
  • Attention to detail.
  • Ability to work well under pressure.

Please consider the following when making your application:

  • We reserve the right to close vacancies early in light of a large response
  • Ensure you have an up-to-date CV
  • We do not accept CV's sent through from Recruitment Agencies

Hochanda is a TV Home Shopping channel, broadcasting on Freeview, Sky and Freesat, specialising in crafts, hobbies and arts. You will be working in our bright modern headquarters in Oundle, easily accessed from the A1.

Please attach your CV & cover letter in a word document.

Evening Customer Services Adviser

Location: Hochanda Global Limited, Nene House, Nene Valley Business Park, Oundle, PE84HN

Position Type: Part-time

Closing Date: 30th June 2021

Description:

We are recruiting for our evening shift in our busy contact centre, based in Oundle near Peterborough. You will be working as part of our inbound contact centre team taking a mix of sales calls and customer service calls.

Working five-days out of seven, 18:00 – 22:00, including weekends.

Main duties include:

  • To place customer orders and strive to resolve all customer enquiries at first point of contact, primarily by telephone but also by correspondence and email
  • Handle any customer service queries to satisfaction
  • Identify and maximise sales opportunities through cross selling and up selling through a sales by service approach
  • Maintain knowledge on; products, procedures and policies so as that an accurate and high level of service can be provided to customers
  • Identify, resolve and record customer complaints
  • Working as part of a team to achieve individual and department KPI’s and SLA's

Desired Skills:

  • • Previous call centre experience with a sales background desirable, yet not essential.
  • • Must be highly motivated and a self-starter.
  • Excellent team player.
  • Passion for people and customer service.
  • Be an effective communicator with excellent interpersonal skills.
  • PC literate

Please consider the following when making your application:

  • We reserve the right to close vacancies early in light of a large response
  • Ensure you have an up-to-date CV
  • We do not accept CV's sent through from Recruitment Agencies

Hochanda is a TV Home Shopping channel, broadcasting on Freeview, Sky and Freesat, specialising in crafts, hobbies and arts. You will be working in our bright modern headquarters in Oundle, easily accessed from the A1.

Please attach your CV & cover letter in a word document.